Living room with a green velvet sofa, orange cushions and a pool table

LETTINGS FEES

Clear fees, stated up front.

Everything we charge landlords, and the only payments a tenant can be asked to make. Fees are shown excluding VAT, with the VAT-inclusive amount alongside.

FOR LANDLORDS

Our lettings fees.

One clear percentage for each level of service, with a small number of fixed fees. Every fee is shown excluding VAT, with the amount including VAT at 20% alongside.

Service

Fee (ex VAT)

Inc VAT

Let only

Marketing, viewings and tenant referencing through to move-in, with monthly rent collection.

10% of rent + VAT

Inc VAT:12% of rent

Fully managed

Everything in Let only, plus day-to-day management: maintenance and repairs, property inspections and compliance tracking.

15% of rent + VAT

Inc VAT:18% of rent

Short let & corporate let

Furnished stays for business travellers, relocations and company tenants, with guest and tenant management. Tenancy set-up is included.

22% of rental income + VAT

Inc VAT:26.4% of rental income

Airbnb management

We run your home on Airbnb and other booking sites: listing, pricing, guests, cleaning and reporting. Plus a one-off set-up fee of £500 + VAT (£600 inc VAT), which covers professional photography and a rendered floor plan.

15% of booking income + VAT

Inc VAT:18% of booking income

Rent While You Sell

We let and manage your home as a short let while it is marketed for sale by your chosen agent. Plus a one-off onboarding and consultancy fee of £500 + VAT (£600 inc VAT).

25% of rental income + VAT

Inc VAT:30% of rental income

Additional fees

Tenancy set-up

Preparing the tenancy agreement and move-in paperwork. Long lets only; included with short and corporate lets.

£350 + VAT

Inc VAT:£420

Renewal paperwork

Preparing a renewal or extension of an existing tenancy, for all services. Our percentage fee continues for the renewed term.

£200 + VAT

Inc VAT:£240

Minimum fee

Applies to long lets where the percentage fee would come to less.

£1,000 + VAT a year

Inc VAT:£1,200 a year

Inventory, check-in and check-out

Prepared by an independent inventory clerk and charged at cost. We confirm the price with you before booking.

At cost

Inc VAT:At cost

VAT is charged at the current rate of 20%. Percentage fees are calculated on the rent, or rental income, for the tenancy or booking period, and follow how the rent is paid. Where rent is paid in advance, our fee is payable in advance. Where rent is paid monthly, our fee is deducted monthly from the rent received into our client account.

FOR TENANTS

What tenants may be asked to pay.

We don't charge tenants fees. For residential tenancies in England, the Tenant Fees Act 2019 limits what a tenant can be asked to pay to the items below.

Holding deposit

To reserve a property while references are completed.

Up to 1 week's rent

Tenancy deposit

Protected in a government-approved deposit scheme.

Up to 5 weeks' rent, or 6 weeks' rent where the annual rent is £50,000 or more

Changes to the tenancy

When the tenant asks for a change, such as a new sharer.

£50 inc VAT, or reasonable costs if higher

Early termination

When the tenant asks to leave before the tenancy allows.

The landlord's loss and reasonable costs

Late rent

Rent more than 14 days overdue.

Interest at 3% above the Bank of England base rate

Lost keys or security devices

Where the tenant is responsible for the loss.

The reasonable cost of replacement

Tenants also pay utilities, council tax, TV licence and communication services where the tenancy agreement says so. Company lets and holiday lets fall outside the Act and are quoted individually.

Client money and redress

Client money protection

Client Money Protect

Membership no. CMP015126

View our certificate →

Independent redress

The Property Redress Scheme

Membership no. PRS054323

Insurance

Professional indemnity

Fully insured

South West Shared is a trading name of Owna Group Interiors Limited, registered in England, company no. 14981458. Trading address: Pavilion Club, 81–83 Fulham High St, London SW6 3JW. ICO registration ZC278656.

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